Are all your products original?

Yes. Every item at Gstoreee is 100% authentic and sourced from trusted international suppliers.

Do you offer Cash on Delivery?

Yes, COD is available across Egypt for all orders.

How long does delivery take?

• Cairo & Giza: 24–48 hours

• Alexandria & Delta: 48–72 hours

• Other cities: 2–4 business days

Express delivery is available upon request.

How can I track my order?

You will receive a WhatsApp or SMS update once your order has been dispatched, along with delivery details.

What is your return & exchange policy?

Returns and exchanges are accepted within 48 hours if the item is:

• Unused

• In original packaging

• With all tags intact

Perfumes and personal items cannot be returned.

Do you offer VIP packaging?

Yes. Every order is prepared with premium luxury packaging. VIP clients may receive special gifts depending on availability.

How do I know my size?

Our team will help you choose the correct size through live WhatsApp support, measurements, and fit recommendations.

Do you have a physical store?

Yes. Boutique viewing is available by appointment. Location and timing are shared upon request.

Do you ship internationally?

Yes. International shipping is available for select items. Contact us for country-specific details.

Do you offer discounts?

We provide seasonal offers and personalized VIP packages depending on items and quantities.

Can I reserve an item?

Yes. Items can be reserved for 24 hours. VIP clients may request extended holds.